Menu
Search on Website:

Frequently asked questions

Here you will find a compilation of the frequently asked questions concerning the rental of cars and trucks. You will probably also find the answer to your question here:

I forgot something in the rental car. What are my chances to get it back?

Please contact the station directly where you returned your rental car. Since all vehicles are cleaned after rental, forgotten items usually fall on. However, we ask for your understanding that we can not assume any liability for items left in the vehicle.

Do the return and pickup stations have to match?

Basically, you can return your rental vehicle in every Buchbinder store in Germany and Austria. It is important that you arrange the return station with us in advance. For cars as well as for transporters and trucks, there are additional charges for a "one-way rental" (rental station A, return station B).

Can I return my rental car outside opening hours?

During the opening hours of our Bookbinder Rent-a-Car branches, our employees personally accept the rental car upon return. If your planned deadline is outside of our opening hours, this is also possible. The key return runs in this case through the night safe.

If you have not found what you are looking for, please use the form below and write us your question. We are constantly improving this area and are looking forward to your suggestions.

Your suggestion for the FAQ

Website-User
Request
Actionen
* mandatory field