Regensburg / Duisburg, 29. March 2019 – Already last October, the Regensburg Car Rental Company Buchbinder Rent-a-Car was awarded "Service Champion in experienced customer Service " by the newspaper "DIE WELT " and the Institut “Service Value”. The official award ceremony took place in Cologne on March, 25th 2019 when all the award winners were honored.
Among the companies studied-more than 3000 in number-Buchbinder was able to convince with an above-average Score, thus securing a top position.
"Customer Service is immensely important to us. Satisfied customers are the basis for economic success and progress. We are very proud of our employees, who do their utmost every day to convince our clients through a qualified service. In addition to a "Thank you very much," I would also like to address a clear "Keep it up like that! " to all Buchbinder colleagues. We are not going to accept a standstill in customer service, says Ralf Langen, Operations Manager Region North.
About the Buchbinder company group:
“Mobility on point.” – This claim has been Buchbinder Rent-a-Car’s mission since its foundation. Reliable and competent service as well as high-valueable rental vehicles at fair prices is what the Regensburger car rental, which contains an extensive network of about 165 city- & airport stations in Germany, Austria, Hungary, Slovakia and Northern Italy, stands for. Besides the car-, transporter and bus-rental the full-range provider obtained the market leadership inside the truck-segment inside Germany and Austria. Since 2015 the brand portfolio of Buchbinder Rent-a-Car includes the modern brands GLOBAL and CaRE. These two came up with a brand new franchise-concept causing movements inside the car rental market. With international locations, which are directed by franchise holders and partners, Buchbinder puts a big network of over 5000 car rental stations in more than 100 countries at their customer’s disposal. The customers are the focus, their satisfaction is the biggest maxim. Since 2017 Buchbinder is part of the Europcar Mobility Group and takes over the operational business of the Europcar subsidiary InterRent in Germany and Austria.
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