If you wish to inform yourself about our rental terms and conditions in detail, please find out general rental terms and conditions available for download in German and English.
Each of our cars has an unlimited general liability insurance.
The rental prices are calculated by time (per period or part thereof) and – in some cases of special rates or special vehicle types – additionally by kilometers driven.
In general, the rental fee includes: expenditures for oil consumption, maintenance, wear-and-tear repairs and a vehicle general liability insurance. All fuel costs are at the expenses of the renter. Please note our on-site-refueling service, whose terms and conditions are to be viewed in our local Buchbinder branches.
AdBlue-additives and all tolls required by the laws of the country you are currently dwelling in are not included in the rental fee and are therefore at the expenses of the renter.
If a processing of subsequently incoming tickets or traffic violations is required, we will charge you for these plus an administration fee.
All established, internationally authorized Credit cards are being accepted. The vehicle classes „Economy“ and „Compact“ can be rented with an cash card, a credit card is essential for all other vehicle classes.
When these documents are provided, a smooth contracting process is guaranteed for your rental.
In case of an accident replacement rental, we gladly inform you about our special conditions.
We gladly offer a delivery and/or pick-up service during our branch office hours. If delivery is to be effected within city limits, we charge an administration fee of € 20,-. If delivery is to be effected within longer distances, we will charge you as previously agreed on (not valid for cash-payment).
The usage of the car is only permitted to the signatory person mentioned on the rental contract.
If the car is to be used by several persons, we will charge an administration fee of 5,00 € per day and contract. This fee does not apply for family members of the renter and authorized drivers in corporate duty.
The minimum age required to drive a car of our Buchbinder-Fleet, is 21 years, for medium-class cars the age of 24 years is required. Exceptions are only made for special offers, like the „Young Driver Special“ . Excluded from these restrictions are only drivers of corporate cars under corporate duty.
Every driver of our Buchbinder rental cars has to meet the guidelines and requirements concerning the driver's age, minimum ownership period of a driver's license and allowed vehicle classes.
Also the driver's license presented has to be valid in Germany.
The minimum age required to drive a car of our Buchbinder-Fleet, is 21 years. Please not that there are cars, that require a higher age. If this is the case, it will be stated clearly in the offers on our website.
Considering this, we always ask for your birth date for every quote request and booking and therefore only offer the cars to you, that are according to the met requirements of our General Rental Terms and Conditions.
During our office hour of our Buchbinder Rent-a-Car branches our Employees gladly accept the car personally when returning it. If the return is intended to be effected outside of our office hours, we kindly ask you to contact the rental station in charge on how to handle the return of your rental car.
Basically, you can return your rental car at any branch of Buchbinder Rent-a-Car, but this depends on the chosen rate. If you return the car at any other rental station, than the one agreed on, we will charge you an additional fee of 50,00 €.
If you are planning a trip to foreign countries, please consider, that there are countries where the entry is prohibited and/or might need a previous written approval of Buchbinder, which can be granted/issued by the local branch director.
Trips to Switzerland, Liechtenstein, Spain (excluding the African exclaves Tangier and Melilla), Andorra, Gibraltar, Portugal, France, United Kingdom, Ireland, the Netherlands, Luxembourg, Belgium, Norway, Finland, Sweden, Italy, San Marino, Austria, the Vatican State and Denmark are excepted from this prohibition.
When renting a truck, please ensure that you have proper transportation and accompanying documents as well as the personal inspection book in your possession. Please also ensure the proper function of the tachograph. In the case of a broken mileage counter, please immediately inform the rental station without delay.
If the board computer issues any technical warnings, please check immediately if the car can be driven without risk. In case of doubt, please stop the vehicle and make sure not to cause any further damage or even increase it.
Please inform the rental station immediately, if this is the case, no matter if it's for technical reasons or due to statutory provisions. For trucks with a maximum permissible total weight of 7.5t to 11.99t, the Rental company shall not pay any motor vehicle tax increased to account for any trailer surcharge. To the extent that the rented truck is operated with a trailer, the renter must make sure that the motor vehicle tax for the trailer (trailer surcharge) is paid both on time and fully.