Transparency is important to us. Therefore, we have made every effort to provide you with all important information on our website. Should you still have any questions or suggestions, please do not hesitate to contact us. You can reach us via the contact form or via the following contact options:
By phone (Service Center): +49 203 - 86 05 10
You can reach us during the following service hours:
For questions before your rental / during your rental (e.g. reservation inquiries and questions about bookings): Mon.-Sat.. from 8:00 a.m. to 8:00 p.m.
For questions after your rental (e.g. about your bill as well as complaints): Mon.-Fri. from 9:00 a.m. to 5:00 p.m.
By e-mail:
vordermietebuchbinder "«@&.de (questions about reservations, current rental contracts and station information)
nachdermietebuchbinder "«@&.de (for general inquiries or suggestions)
In addition, you can reach our breakdown service around the clock at +49 203 3485456.